Frequently Asked Questions

We proudly cover Sawtelle, Westwood, Brentwood, Century City, West LA, UCLA campus area, and the VA campus — specifically ZIP codes 90024, 90025, 90064, 90067, 90073, and 90095. If you're nearby, reach out — we're always happy to check.

Pickups happen Monday through Friday between 8 and 11 am. Deliveries occur throughout the week, with standard turnaround in 24–48 hours. Same-day options are available for orders placed early.

No — leave bags on your porch, with your doorman, or in an agreed spot. We text you before arrival and confirmation, making it easy for busy days in traffic-heavy areas like Olympic Blvd.

Book online in under a minute, text us, or call (805) 535-6775. Choose recurring for the best rate or one-time as needed — we make it flexible for Westside schedules.

Each load is carefully sorted by color, fabric, and care label at our professional facility. Premium detergent is included, with options for hypoallergenic or stain-boosting additives.

Standard premium detergent comes with every order. Add free & clear for sensitive skin or Oxi for tough stains — just note it when scheduling.

Yes — we handle comforters, down items, sleeping bags, pet beds, and more with appropriate cycles. Flat rates apply for larger pieces.

Everything is dried gently to prevent shrinkage, then neatly folded — shirts crisp, towels fluffy, socks paired, ready to put away straight from the bag.

Yes — custom routes for restaurants, salons, gyms, Airbnbs, and more. Contact us for volume rates and dedicated scheduling.

Yes — custom routes for restaurants, salons, gyms, Airbnbs, and more. Contact us for volume rates and dedicated scheduling.

We make it right — re-wash free of charge or address any issue promptly. Your satisfaction matters because we're part of the same community.

Texts keep you updated: when we're heading out, after collection, and before delivery. Simple and reliable for Westside routines.